Policy

Service Agreement

By engaging our services, you agree to the following terms and conditions outlined in this policy

Scope of Work

Our freelance videography website offers services for capturing and editing videos based on your specific requirements. We will work closely with you to understand your vision and deliver the desired outcome to the best of our abilities.

Pricing and Payment

Pricing for our videography services will be discussed and agreed upon before the commencement of any project. Payment terms, including deposit requirements and payment methods, will be outlined in our proposal or contract. Prompt payment is expected upon completion of the project, unless otherwise stated in the agreement. Deposits are not Refundable.

Cancellation and Rescheduling

In the event that you need to cancel or reschedule a confirmed videography project, we request that you provide reasonable notice. Depending on the circumstances and the stage of the project, cancellation or rescheduling fees will apply. This fee is intended to compensate for the lost opportunity to book other clients and the resources allocated to your booking. In the event of circumstances beyond our control, such as extreme weather conditions, natural disasters, we reserve the right to cancel or reschedule the booking without penalty.

Copyright and Intellectual Property

All copyrights and intellectual property rights of the final videos created by our freelance videography website will belong to the client upon receipt of full payment, unless otherwise stated in the agreement. We reserve the right to use a sample of our work for promotional purposes, with due consideration for your privacy and confidentiality.

Client Cooperation

To ensure the successful execution of the project, we require your active participation, timely communication, and provision of necessary information and resources. Failure to provide required materials or meet agreed-upon deadlines may result in project delays or additional charges.

Revisions and Edits

We strive to deliver high-quality videos that meet your expectations. However, reasonable revisions and edits may be requested within a specified timeframe, as agreed upon in the service agreement. Additional charges may apply for extensive revisions beyond the scope of the original agreement.

Confidentiality

We understand the importance of maintaining the confidentiality of your sensitive information and project details. We will not disclose any confidential information to third parties without your explicit consent, unless required by law.

Liability

While we take every precaution to ensure the safety of your video files and deliverables, we are not liable for any loss, damage, or theft of data during the production or delivery process. It is recommended that you keep backup copies of your video files.

Termination

Either party reserves the right to terminate the project or agreement in case of a breach of terms or unsatisfactory conduct. Applicable cancellation or termination fees will be discussed and apply as needed.